Contact
Get in Touch with Us
We are pleased to assist you with any questions or enquiries regarding our services. If you require assistance, please submit a form to raise a ticket, and a customer service agent will respond to you as soon as possible. This is the most efficient way to reach us and receive answers to your questions. We look forward to hearing from you.
- Visit: https://creditcheckonline.co.uk/forgot-password
- Enter the registred email address
- Click " Reset Password"
- Receive "Password Reset" email and follow steps to reset
- Login here: https://creditcheckonline.co.uk/login
- Click "View Billing Details"
- Click "View Account Level"
- Select the plan to Downgrade to
- Login here: https://creditcheckonline.co.uk/login
- Click "View Billing Details"
- Click "View Account Level"
- Select the plan to Upgrade to
- Login here: https://creditcheckonline.co.uk/login
- Click "View Billing Details"
- Click "View Account Level"
- Select the PAYGO Plan
Your username is typically the email address you used to register with us. If you’re having trouble remembering it, please check your email inbox for any messages from noreply@creditcheckonline.co.uk, as we may have sent you a confirmation or welcome email that includes your username. Don’t forget to check your spam or junk folder just in case.
About Us
We are Credit Check Online, a company that provides fast and reliable credit reports for individuals and businesses. We are authorised and regulated by the Financial Conduct Authority, with the firm reference number 964340. We are registered in England and Wales, with the company number 12059440.
Our Office Address
Our office address is: Credit Check Online, 124 City Road, London, EC1V 2NX.